Privacy Policy

1. Introduction

This Privacy Policy describes how Fimos collects, uses, and protects your personal data when you visit the fimos.gr website. We are committed to protecting your privacy and fully comply with the General Data Protection Regulation (GDPR).

2. Data Controller

3. Data We Collect

3.1 Data you provide

• Contact form: Name, email, subject, message

3.2 Automatically collected data

• Connection data: IP address, browser, operating system
• Cookies: Website preferences, analytics data
• Analytics: Pages visited, time spent, interactions

4. Purpose of Processing

We use your data for the following purposes:

• Communication: Responding to queries and requests
• Service improvement: Website usage analysis
• Legal compliance: Meeting legal obligations

5. Legal Basis for Processing

• Consent: For marketing and analytics cookies
• Legitimate interest: For service improvement and security
• Contract performance: For service provision
• Legal obligation: For law compliance

6. Data Sharing

We do not sell, rent, or share your personal data with third parties, except for:

• Service providers: Google Analytics (anonymous data)
• Legal requirements: When required by law
• Consent: With your explicit consent

7. Data Security

We implement appropriate technical and organizational measures to protect your data:

• SSL/TLS encryption
• Regular security updates
• Limited data access
• Regular data backups

8. Data Retention

• Contact data: 3 years from last communication
• Analytics data: 26 months (Google Analytics)
• Cookies: According to your preferences

10. Cookies

We use cookies to improve your experience. See ourCookie Policyfor more information.

11. Children

We do not knowingly collect personal data from individuals under 16 years old. If we learn we have collected data from a minor, we will delete it immediately.

12. Changes

We may update this privacy policy occasionally. We will notify you of any changes by posting the new policy on this page.

13. Contact

For any questions or requests regarding your data protection:

You also have the right to lodge a complaint with the Data Protection Authority.